PouchLess

Support

Most PouchLess data stays only on your device, so support cannot view or restore your profile, streak, slips, or coach history.

Common fixes

Subscription missing: open Settings, tap Restore, and confirm the same Apple Account used for purchase is active.
Notifications missing: enable PouchLess in iOS Settings, then toggle a reminder in the app.
Coach offline: retry later or continue with the local support mode.
Incorrect quit inputs: edit your plan in Settings. Reset quit date only if you want to clear activity progress.

Contact

Email PouchLess support and include the app version, iOS version, and steps to reproduce. Do not include coach messages, nicotine-use details, medical information, receipts, or other personal data.

Support requests are not monitored as an emergency or clinical service. For urgent danger, severe symptoms, or poisoning, contact local emergency services or a local poison center.